Privacy Policy

1. Introduction

TellMeal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your email address and authentication credentials.
• Meal Data: Food names, calorie amounts, portion descriptions, and meal categories you log in the app.
• Calorie Targets: Your daily calorie goal and any adjustments you make to it.
• Communications: Any messages you send to us, such as support requests or feedback.

2.2 Information Collected Automatically

• Usage Data: We collect anonymized information about how you interact with the Service, such as features used and session duration.
• Device Information: Device type, operating system version, and app version.
• Crash Reports: Diagnostic data in the event of an application error, to help us improve stability.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Sync your meal data across your devices via your account.
• Display your calorie tracking dashboard, history, and progress.
• Respond to your support requests and feedback.
• Detect, prevent, and address technical issues.
• Send essential account-related communications (e.g., password resets, service updates).

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service Providers: We may engage trusted third-party companies to perform services on our behalf (e.g., cloud hosting, analytics). These providers have access to your data only to perform these tasks and are obligated not to disclose or use it for other purposes.
• Legal Compliance: We may disclose information if required to do so by law or in response to valid legal requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

5. Data Storage and Security

Your data is stored on secure cloud servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic storage or transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Data Retention and Account Deletion

We retain your personal information for as long as your account is active or as needed to provide you with the Service. You may delete your account and all associated data at any time directly within the app by navigating to Settings → Delete Account.

When you delete your account, all your personal data — including your meal history, calorie targets, profile information, and authentication credentials — is permanently removed from our systems. The deletion is immediate and irreversible. We do not retain residual copies of your data after deletion, except where required by applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to the processing of your personal data in certain circumstances.

To exercise any of these rights, you may use the in-app account deletion feature (Settings → Delete Account) to permanently remove all your data, or contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

8. Children's Privacy

The Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

9. Third-Party Services

The Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate safeguards to ensure that your data remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]